1x bits' Terms and Conditions — everything, transparently

1 General Terms & Conditions

1x bits (hereinafter referred to as the "Platform" or "we") is an internationally licensed online gaming and betting platform. These terms and conditions apply to all members using the platform. By accessing 1xbits.biz via the website or mobile app, you are entering into a binding agreement with these terms.

These terms and conditions are available in both Bengali and English. In the event of any conflict, the English version shall prevail. That said, 1x bits always strives to keep the Bengali version as accurate and up to date as possible.

• These terms and conditions apply to all 1x bits users, regardless of where in the world they are accessing the platform from.
• Anyone under the age of 18 is strictly prohibited from using the platform.
• 1x bits reserves the right to modify these terms and conditions at any time.
• Updated terms take effect as soon as they are published on the platform.
• Visit this page regularly to stay informed about any updates.

2 Account Registration & Eligibility

To open an account at 1x bits, you must meet the following requirements. You are required to provide accurate and complete information during registration. Opening an account with false or incomplete details is a violation of these terms and conditions.

Eligibility Requirements

• You must be 18 years of age or older at the time of registration.
• Each individual may only register one account — multiple accounts using the same name, address, email, or device are strictly prohibited.
• You must provide your correct name, date of birth, address, and mobile number at the time of registration.
• All transactions must be made using a bank account or mobile banking account registered in your own name.
• Opening or managing an account on behalf of someone else is strictly prohibited.

KYC Verification

Identity verification (KYC) is mandatory at 1x bits prior to large withdrawals or as directed by the platform. One of the following documents may be required for verification:

1. National ID Card (NID) — clear photos of both sides
2. Photo of the personal details page of your passport
3. Driving License (government-issued)
4. Screenshot of recent transaction for verification against your mobile banking account

3 Deposits & Withdrawals

1x bits supports deposits and withdrawals via all major mobile banking methods in Bangladesh. All financial transactions are processed through secure, encrypted channels.

Deposit Rules

• All deposits must be made from your own mobile banking account.
• Depositing from another person's account is not permitted and may create complications during the verification process.
• Always use the correct reference number when making a deposit.
• Deposits are usually instant. If there's an issue, please wait 30 minutes and then contact support.

Withdrawal Rules

• Withdrawals can only be made using the same payment method used for the deposit.
• KYC verification must be completed before your first withdrawal.
• Funds received from bonuses must meet the specified wagering requirements before they can be withdrawn.
• 1x bits reserves the right to suspend or investigate any withdrawal involving suspicious transactions.
• If money laundering is suspected, the relevant authorities will be notified.

4 Bonuses & Promotions

1x bits regularly offers a variety of bonuses and promotions. Each bonus comes with its own specific terms, which are detailed on the bonus page. The general bonus terms below apply to all offers.

General Bonus Terms

• Bonuses may only be claimed once unless the specific offer states otherwise.
• Bonus balances cannot be withdrawn before the wagering requirements are met.
• Bonus validity periods are generally 7 to 30 days — check the specific offer page for details.
• Holding multiple bonuses active at the same time is generally not permitted.
• Opening multiple accounts for the purpose of claiming bonus benefits is strictly prohibited.

Wagering Requirements

A wagering requirement refers to the number of times you must bet your bonus funds before withdrawing. For example, a 30x wagering requirement on a ৳1,000 bonus means you must place ৳30,000 in total bets.

Reasons for Bonus Cancellation

• Evidence of fraud or multiple accounts being operated.
• When the bonus validity period has expired.
• If a withdrawal is requested before the wagering requirements have been met.
• If a violation of the platform's rules is detected.

5 Betting Rules

The following betting rules at 1x bits apply to all players and must be followed for both Sports Betting and casino games.

• Once a bet is confirmed, it cannot be cancelled unless 1x bits itself cancels it under special circumstances.
• If your internet connection drops, any active bets will be settled automatically based on their last recorded state.
• If a Sports Betting event is cancelled, the stake will be refunded.
• If an error is found in the betting odds, 1x bits reserves the right to void the affected bet.
• In the event of a technical error during live betting, the decision made by 1x bits will be final.
• Betting using match-fixing arrangements or insider information is strictly prohibited.

Casino Game Rules

Casino games are operated using an RNG (Random Number Generator) or live dealers. The rules and payout structure for each game are outlined within the game itself. If a game is interrupted due to a technical error, the outcome will be determined based on the last confirmed game state.

6 Prohibited Activities

Involvement in any of the activities listed below will result in immediate account closure and your balance may be forfeited. These prohibitions form an integral part of 1x bits' terms and conditions.

• Creating multiple accounts for the purpose of abusing bonuses.
• Unauthorized access to another member's account or any attempt to hack it.
• Using bots, scripts, or any automated software on the platform.
• Using the platform for money laundering or any illegal financial transactions.
• Placing bets based on match-fixing or insider information.
• Exploiting vulnerabilities or bugs in the platform's system to gain an unfair advantage.
• Harassing, threatening, or engaging in abusive behavior toward other users.
• Attempting to pass KYC verification using a false identity or forged documents.

7 Account Suspension & Termination

1x bits reserves the right to suspend or terminate any account at any time and for any reason. This action is typically taken under the following circumstances:

• If any provision of these terms and conditions is breached.
• Failure to complete KYC verification, or evidence of submitting false information.
• If an account has been inactive for an extended period (more than 12 months).
• If evidence of financial fraud or suspicious transactions is found.
• If the member requests account closure themselves.

Before closing an account, 1x bits will typically notify the member by email or SMS. However, immediate closure may occur for fraud or security-related reasons. Any remaining balance will be returned in cases of justified closure.

8 Responsible Gaming

1x bits believes gaming is purely for entertainment. We never want any of our members to suffer financial or emotional harm because of gaming. As part of these terms and conditions, we provide responsible gaming tools to help keep things in check.

• Set deposit limits: configure daily, weekly, or monthly limits to manage your spending.
• Bet Limit: Set a maximum amount for any single bet yourself.
• Cooling-Off Period: Temporarily close your account for anywhere between 24 hours and 30 days.
• Self-Exclusion: Deactivate your account for an extended period.
• Session time limits: set up automatic logout after a specified period of inactivity.

If you're experiencing a gaming problem or want to help someone who is, please contact our Responsible Gaming Visit the page or contact Support.

9 Privacy & Data Protection

1x bits places the highest priority on protecting your personal information. Full details of how we collect, use, and safeguard your data can be found in our Privacy Policy can be found on the page.

• Your personal information is never sold to third parties for advertising purposes.
• All data is stored on secure servers protected by SSL encryption.
• Information may be disclosed to authorities due to legal obligations.
• You may request to update or delete your information — see the Privacy Policy for details.

10 Dispute Resolution

If a dispute arises between 1x bits and a member, the first step is to seek a resolution through direct discussion. The dispute resolution process is as follows:

1. Start by reaching out to the support team via live chat or email.
2. The support team will provide an initial response within 48 hours.
3. If the issue remains unresolved, it will be escalated to the management team.
4. For complex disputes, assistance from an international gaming arbitration body may be sought.

In all disputes, the decision of 1x bits shall be considered final unless overturned through arbitration. Dispute resolution typically takes 7–14 business days.

11 Changes to Terms

1x bits reserves the right to modify, amend, or update these terms and conditions at any time. Members will be notified of significant changes via email or platform notifications.

• Updated terms will take effect 7 days after publication, unless the changes are urgent.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms and conditions.
• If you do not agree to the updated terms, you may request to close your account.